Run your locate operation from first ticket to audit-ready closeout.
LocateOps is the single operational backbone for utility locate teams. Direct inbound ticket processing, geofenced workflows, and a tamper-evident audit trail on every job.
Trusted by leading locate services across North America
An operational backbone, not a piecemeal toolkit.
Every part of the locate lifecycle — intake, assignment, field documentation, and closeout — lives in one system with one audit trail.
One-call integration
Direct inbound from ON1Call (Ontario) and Irth/BYDP (BC, AB, MB, SK). Amendments and cancellations reconcile automatically. Outbound status push closes the loop with the call center.
Geofenced workflows
Define geographic areas per company, assign users to them, and optionally restrict scope so locators only see tickets in their territory. Tickets compute membership on save and edit.
Field documentation
Mobile-responsive web app with a purpose-built sketch editor — utility linetypes, stamps, symbols, and custom templates per company. Photo capture organized per ticket.
Audit-ready closeout
Completion PDF generation, in-app PDF annotation, Hold-for-Review queue, Field Audit Checklist, and an append-only ticket history enforced at the database level.
Utility Owner portal
A dedicated read-only portal for utility owners. Visibility across every locator company that touches their infrastructure, with private audit capability and station-code filtering.
Multi-tenant security
Audited Row-Level Security tenant isolation, 38 granular permission keys across 11 capability groups, and per-company outbound email with full SPF/DKIM/DMARC and domain locking.
Built for the way locate teams actually work.
Real screens from the LocateOps platform.
Tickets on the map
Every open ticket plotted with state, area, and priority. Geofence filters built in.
Reports & analytics
Filter by date, locator, station code, customer, or excavator. Export to CSV in a click.
Field audit checklist
Structured audits with PDF annotations, comments, and approve / reject workflow.
Field audit markup
Mark up completed locate packages directly inside our built-in audit workflow — no separate tool to license.
Operations dashboard
Drag-and-drop widgets. Real-time counts, late tickets, in-field crews, and geofence rollups.
Tickets on the map
Every open ticket plotted with state, area, and priority. Geofence filters built in.
Reports & analytics
Filter by date, locator, station code, customer, or excavator. Export to CSV in a click.
Field audit checklist
Structured audits with PDF annotations, comments, and approve / reject workflow.
Field audit markup
Mark up completed locate packages directly inside our built-in audit workflow — no separate tool to license.
Operations dashboard
Drag-and-drop widgets. Real-time counts, late tickets, in-field crews, and geofence rollups.
What's coming next.
We ship continuously. Here's what's in active development.
See LocateOps in action.
A 30-minute walkthrough tailored to your operation — bring a real ticket and we'll run it end-to-end.