Help Center
How can we help?
Step-by-step guides for everyone on your team — from a locator's first ticket to a site admin onboarding a new company. Pick a topic to open the full guide.
Daily ticket work
The tickets board, creating and completing locates, and getting them sent.
Field documentation
Drawing locate sketches and capturing photos and documents.
Reports & dashboards
Your at-a-glance home screen, analytics, and call-centre reconciliation.
Areas & geofencing
Group tickets by area, filter the board, and scope crews to their patch.
Administration
Customers, users & roles, company settings, and the push queue.
Utility owners
Read-only visibility for utility owners and the access grants behind it.
In the field
Working offline in dead zones — what syncs and what needs a connection.
Still need help?
We're a small team and we respond personally to every message.